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Meet Our Customer Care Team

Who We Are



Customer Care Representative

Becky is a graduate of Eastern Hancock High School and has had experience as a Veterinary Assistant and Receptionist for 25 years in small and large animal practices.  She has always had a love for animals and taking care of their needs.  She also has a special love for cats and working with them to establish a fear free environment. ​ Becky is married and has a son named Caleb and enjoys riding quads with him in her spare time.  She has a beautiful Rag Doll cat named Marina, an orange tabby named Copper, a dog named Nitro and a sweet little rabbit.  She also enjoys gardening, decorating, antiquing, cooking, and spending time outdoors.  Becky is also the owner of "Beckah's Southern Roots" and makes her own candles, soaps, jewelry and paw & nose butter for our patients who like to be spoiled! ​ Heartland Vet Care is excited to have Becky as part of the team working as our customer service representative and manager of pharmaceuticals.  We hope her smiling face will brighten your day!



Customer Care Representative

Alice is a lifelong resident of Hancock Co and a graduate of Eastern Hancock High School.  She has been working as a veterinary assistant and receptionist in small and large animal practices for almost 30 years.  Her love for animals began as a child on her family farm with their farm animals and her cat, Snowball.  Helping animals, who cannot care for themselves, to feel better has always been important to Alice. ​ Alice and her husband have 10 children and 31 grandchildren, who they love to spoil!  Alice and Rick share their home with a boxer Lily and two cats Violet and Lucy.  In her spare time Alice enjoys spending time with her husband, her family, cooking and antiquing. ​ Alice's years of experience in small and large animal medicine will be an asset to all of our clients and patients.



Customer Care Representative

Wendy graduated from Knightstown High School in 1987.  Since then she received a diploma from Aristotle College of Medical and Dental Technology. Early in her work life, she started working in Greenfield in a small vet clinic with only her and the veterinarian.  There she learned everything from customer care to assisting in surgery.  She has now been in the veterinary field for over thirty years.  After working exclusively in the Greenfield area, she is now happy to be working in Knightstown!  She resides in Carthage with her husband of thirty-one years. ​ Wendy loves reading, traveling, and spending time with her family and friends.  From the time she was a young girl, she loved animals and always had dogs and cats.  After her most recent dog Annie passed, she now spoils her furry nieces and nephews. ​ We know that Wendy's expertise and years of experience will be an asset to all of our clients and patients. 

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